How is ICO different from a traditional ONA?

ICO combines the objective network with individual perception. A traditional organizational network analysis (ONA) only measures interaction structure; ICO adds how each person perceives that dynamic from their role, weighting both dimensions at 50%.

How many questions does the instrument have?

19 questions. Designed for minimal internal friction and maximum data quality.

How long does the full diagnostic take?

About 14 days from kickoff to executive report delivery, depending on organization size and participation speed.

What exactly does ICO deliver?

Three deliverables: an organizational network map with critical nodes, silos and bridges; a dashboard with the ICO index broken down by block, area and level; and an executive report with findings and actionable recommendations.

Does the same price include the same deliverables?

Yes. Deliverables are identical across all tiers (S, M, L, XL). What scales with price is the field-work scope — number of participants, coordination effort and segmentation depth.

How much does ICO cost?

By size tier: UF 60 (up to 50 people), UF 80 (51 to 150), UF 120 (151 to 400), and a custom quote for organizations over 400. USD reference available for international clients. All prices + VAT, one-time payment, no recurring licenses. Same deliverables across every tier.

Which countries is ICO available in?

ICO operates primarily in Chile, with prices in UF and a USD reference for international clients (Mexico and Latin America included). Service in Spanish and English. Contact: hola@ampliandocirculos.cl.

Back to home

Privacy policy

Version 1.0 — last updated: June 1, 2026

This policy describes how we process personal data within the ICO service (Organizational Connection Index). It is governed by Chilean Law 19.628 on the Protection of Private Life and, once it takes effect in December 2026, by Law 21.719.

1. Who is responsible for your data

The data controller is:

Legal name: Ampliando Círculos®
Contact for data matters: hola@ampliandocirculos.cl

The controller’s tax ID (RUT) and address are provided within the service contract and are not published in this policy.

2. What data we process

We process three categories of personal data:

Business contact data. Name, role, phone number and company of the people who act as counterpart in a commercial relationship with us. Collected during meetings, proposals, contracts and client onboarding.

Responses to the ICO instrument. When a company contracts the diagnostic, its employees answer a 19-question instrument. The responses make it possible to build the map of the real collaboration network, but the deliverables that the client receives are always aggregated at the area level. The output delivered to the client never identifies individual responses: the client sees how an area answered, not what a specific person answered.

Web navigation and analytics data. Cookies strictly necessary for the site to function. We currently do not use third-party analytics tools.

3. Why we process the data

We process personal data for the following purposes:

To deliver the ICO diagnostic service to the client that contracts it.
Contractual and operational communication (coordination, support, report delivery).
Product improvement (aggregated, non-identifiable analysis of how the instrument behaves).
Compliance with legal and accounting obligations.

We do not process data for advertising profiling, nor for automated decisions with legal effects on individuals.

4. Legal basis for processing

Business contact data: performance of the contract with the B2B client and legitimate interest in managing the commercial relationship.
Responses to the ICO instrument: consent of the participant (informed at the start of the questionnaire) and execution of the B2B client’s mandate.
Web analytics data: legitimate interest in operating and improving the site. Where applicable, prior user consent.

5. How long we keep the data

Business contact data: during the commercial relationship and for 5 years afterwards, for accounting and back-up purposes.
Individual responses to the ICO instrument: kept during processing of the diagnostic and for 90 days after the executive report is delivered. After that, they are irreversibly destroyed or anonymized. Only the aggregated deliverables remain (network map, dashboard, report), which no longer contain information identifiable at the person level.
Web analytics data: not applicable, since we do not use third-party analytics (see section 10).

We do not sell or transfer personal data for commercial purposes.

We share data with the technology providers strictly necessary to operate the service:

Hosting and storage infrastructure: Google / Firebase (website and, where applicable, project storage). This implies an international data transfer to servers located outside Chile. The legal basis is operational necessity and, where applicable, consent.
Email services: the corporate email provider from which we send communications.
Web analytics tools: we currently do not use third-party analytics tools.

Each of these providers is subject to its own privacy policy and to contractual obligations to process the data only for the agreed purposes.

7. Your rights over your data

Under Chilean Law 19.628 and Law 21.719, you have the following rights regarding your personal data:

Access: know what data of yours we process and how.
Correction: correct inaccurate or incomplete data.
Deletion: request that we delete your data when there is no longer a legal basis to process it.
Objection: object to processing on legitimate grounds.
Portability: receive your data in a structured, commonly used format (applicable under Law 21.719).

8. How to exercise your rights

To exercise any of the rights above, send us an email to hola@ampliandocirculos.cl stating:

Company legal name and tax ID.
Contact person and reply email.
Type of right you are exercising.
Specific description of your request.

We will respond within a maximum of 15 business days. If we need more time due to the complexity of the request, we will let you know with reasons.

9. Data security

We apply reasonable technical and organizational measures to protect the personal data we process: access restricted by person and purpose, encryption in transit, periodic backups, and access-revocation processes when a team member leaves the project. No security measure is absolute; any incident that may affect your data will be notified in line with applicable regulations.

10. Cookies and web analytics

This site currently does not use analytics or third-party cookies. Only strictly necessary cookies for site operation are used.

11. Changes to this policy

We may update this policy to reflect changes in our practices or in regulations. When we make a significant change, we will update the date at the top of the document and, where appropriate, notify active commercial contacts.

12. Contact and supervisory authority

For any question about this policy or about the processing of your data, write to us at hola@ampliandocirculos.cl.

Under Law 21.719 you may also file complaints before the Personal Data Protection Agency (once operational) under the terms set out in that law.