Business connections

We fight the silos
in your organization.

We don't just help you identify where the disconnections are: we connect the right people. We measure, connect, and measure again.

Why what you already tried didn't work: expand your own network.

Restructures They change who reports to whom, not who knows whom.
Cross-functional projects They create a spike of contact that fades when the project ends.
Optional events The people who already know each other show up. The most isolated are the ones who don't appear.
Open doors No one walks through a door they don't know exists. In hybrid or remote teams, people need a reason and a mechanism to reach across to other areas.

Relationships between areas are built through repeated encounters, not a single one. That's why the program has a rhythm.

The program in numbers

19

ICO questions

The instrument is applied at the start and again at 3 or 4 months, to compare before and after.

2 wk

Between rounds

Every two weeks each person is offered a chance to meet someone from another area, team or level.

3–4 months

From ICO to ICO

Time between the entry diagnostic and the new measurement, with steady rounds in between.

300–400

Possible new pairs

In a 100-person company: 50 pairs per round over 6 to 8 rounds. Each person accepts before connecting, so this is a maximum.

First, see the network — don't guess.

It isn't friendliness or sociability: it's something you build with method, measure, and can work on. That's why Ciclo de Conexión starts by measuring and ends by measuring.

  • Less duplicated work.
  • Faster onboarding.
  • More cross-sell between areas.

What the evidence says

Figures from studies and documented cases.

20–25%

Productivity potential

In 2012 the McKinsey Global Institute estimated that better communication and collaboration could raise knowledge-worker productivity by that range.

McKinsey Global Institute
~20%

Of the week, looking for help

According to that same study, the average knowledge worker spends about a fifth of their week finding internal information or locating colleagues who can solve something.

McKinsey Global Institute
25%

Of revenue, in few hands

In a network analysis of a global consultancy, a quarter of revenue-generating collaborations were concentrated in just 5% of the people.

Rob Cross case
US$2M+

In collaboration-linked sales

A McKinsey-documented case used network analysis to see which internal connections could be tied to more than US$2M in sales and where cross-sell opportunities were lost.

McKinsey
Vertical

What gets cultivated every day

Managers, engineers and sellers say cross-area collaboration creates the most value. But day to day they prioritize their boss and their team.

Casciaro, Edmondson and Jang · HBR 2019
More margin

And more loyal clients

Companies with more cross-area collaboration achieve greater client loyalty and higher margins, according to research by Heidi Gardner (Harvard).

Cross-Silo Leadership · HBR

McKinsey figures are estimates of potential, not guarantees of results.

The cycle

At the start · ICO entry

You measure the starting point

A 19-question instrument maps the real network: who collaborates with whom, where the silos are and which people hold the connection together. You get a map, a dashboard and an executive report.

Recurring rounds · business connections

You connect people who should know each other

Each round, we connect people from different teams, areas and levels over WhatsApp. Each one decides how to meet: a lunch, a coffee, whatever they prefer.

Both accept before receiving the contact, and no one installs anything. What matters is consistency: one round is an event; many rounds are a habit.

At 3 or 4 months · ICO re-evaluation

You prove what changed

You measure again and compare against the first snapshot: new connections, silos that opened up and people who became bridges. That gives you numbers for your leadership.

How ICO connects with your team connections

The ICO shows where the silos are and who connects areas. Business connections act on that with recurring meetings.

What's included

  • ICO entry: network map, dashboard and executive report.
  • Match rounds every two weeks for the duration of the program.
  • Participation dashboard: matches sent, accepted and the profile of who connects.
  • ICO re-evaluation with before-and-after comparison.

What you'll be able to measure

  • How much areas connect with each other, before and after (ICO).
  • Which areas stay isolated and which people act as bridges (ICO network map).
  • Round participation: matches sent, accepted and unanswered (connections dashboard).
  • Who is connecting: roles and interests (connections dashboard).

What a connected person does

Not every day, not mandatory: every two weeks, each person gets a proposal. Here's the step by step.

  1. Receives a WhatsApp proposal to meet someone from another area.
  2. Accepts or declines. No one gets their contact unless both confirm.
  3. They coordinate how to meet: a coffee, a lunch, a call.
  4. They meet. The next round, someone new.

The starting point: a short 19-question form.

Three rhythms, depending on what you want

Ciclo de Conexión adapts to how long you want to sustain it. Pricing quoted based on your organization's size.

What it would cost in your organization

Tell us how many people you have and how long you want to sustain the cycle. The value is calculated instantly from the published rates; it is a reference and not an offer.

Program length
Total program investment · net
— UF
Values in UF, net + VAT · for reference
—Connection rounds included
—ICO measurements included
—UF per month, equivalent
People tier—
ICO (entry and measurements)—
Connection rounds—
Net total—
Total with VAT (19%)—

Above 400 people we put the proposal together by areas and locations: keep the summary and we will send you a bespoke quote.

How it is calculated: ICO uses the tier's list rate (the same one in ICO's investment section) and each additional measurement costs 60% of the entry; rounds are charged at 2 per month, with a base value plus an amount per person. This is a reference value: the final proposal is put together based on how many areas and locations take part in the program.

Frequently asked

How long does the program last?
Between 3 and 4 months, from the ICO entry to the ICO re-evaluation.
What happens in each round?
Each person receives a WhatsApp proposal to connect with someone from another area. If both accept, they coordinate on their own how to meet.
Can I buy only ICO or only business connections?
Yes. Each product is sold separately on its own site: indiceico.cl and masnodos.cl
How much time do I ask of my team?
Answering a 19-question instrument twice and setting aside a moment every couple of weeks for the conversation they choose.
How is this different from an ONA or RandomCoffee?
ONAs and RandomCoffee measure how many conversations happened. ICO measures your organization's network before and after: where the silos were and what changed. And the channel is WhatsApp, with nothing to install.

Let's start by measuring

Tell us your company's size and we'll send you a proposal within 24 hours. No commitment.

Learn about ICO alone Learn about +Nodos alone